Our customers stick with us because we make their lives better
Less effort, more value, reliability, great support and a return on investment that makes the cost look like peanuts!
The fact that we have customers that have used our products, methods and technologies everyday for the past 20 years and
insist on taking us with them when they move is a powerful testimony to our products success in their business lives.
Less effort, more value, reliability, great support and a return on investment that makes the cost look like peanuts!
The fact that we have customers that have used our products, methods and technologies everyday for the past 20 years and
insist on taking us with them when they move is a powerful testimony to our products success in their business lives.
Mittagong RSL completed renovations in 2016 expanding their Generate systems to include POS, Integrated EFTPOS, Digital kitchen order displays, and Generate Group Club Rewards with membership linked Club Rewards Visa Debit cards.
“We have been a customer since 2005 and that is because of the service and reliability provided by Generate and their suite of products” Craig Madsen. General Manager, Mittagong RSL. NSW 
“I would be pleased to recommend the Bevlink POS/Stock system. Features such as the ability to "spot check" specific items at any time during trading hours and the ability to produce reports and graphs for specific time periods are invaluable management tools.
Overall, the system has had a significant positive effect on the net profit and management control and we would certainly purchase the system again if we acquired another hotel.” Belinda Shore, General Manager, Smiggins Hotel, NSW 
I have personally been dealing with the guys from Generate for over 3 years & we have had their POS system here at the Wallerawang Bowling Club for over 7 years.
Over that time there has never been a need to use or source anyone else to handle our POS requirements & Generate has always been up to the challenge when it has come to update over that 7 years. Paul and his team have always been there for us in times of technological need and provide a wonderful customer experience including their user training program which has assisted me greatly in dealing with our ever changing product and customer base. I would happily recommend Generate to anyone requiring a new innovative POS system & guarantee they will look after you with their outstanding ongoing customer service and technical support”. Craig Townsend. General Manager, Wallerawang Bowling Club. NSW 
Wendy installed an All-in-One POS with integrated EFTPOS in September 2016. Wendy receives rebates on her merchant service fees towards her POS rental costs.
“My business has grown just in the last few months of having it.” Wendy Owner/Operator, Good Grub Shack, Bungwahl NSW. November 2016. 
David is now retired but still assists small rural clubs to generate value from essential business technologies such as Generate. "I wouldn’t try to run a club without it”
David Veness. General Manager, Clubs. Retired. NSW. |
“We have had a great experience with Generate Group since 2001. Professional, consistent, energetic, we receive the highest level of support from the help desk and easy to work with is how I describe working with Generate Group, Highly recommended to any size business” Amanda Brien. General Manager, Warren Services. NSW
I first installed the Generate Group systems back in early 2000, and within the following 3 months it was proving to be everything expected and more. 12 months on and the capabilities of the system paid for itself.” I have installed Generate7 and Bevlink in the last 3 clubs I have managed and have always achieved excellent results with minimal effort. Thane Duncan, General Manager, Urunga Bowling Club. NSW
Since first installing Generate POS in 2005, The Juniors have expanded Generate into 4 amalgamated clubs. Generate Group has provide a seamless Wide Area system and integrated multiple disparate gaming systems saving The Juniors hundreds of thousands of dollars.
“The Juniors Group have been with Generate for 12 years and during that time we have worked together to solve operational issues around our clubs using different gaming systems. We have utilised their Club Rewards product to do this and other things like having mobile member swipe terminals that allow us to move around the club giving bonus entries after midnight and interacting with external businesses for promotional purposes. Paul Godfrey and his team have always done everything possible to assist us in obtaining the best results. I have no problem recommending Generate Group.” Paul Muir, General Manager, Customer Service, South Sydney Juniors, Kensington, NSW 
“We congratulate Generate Group on providing such an efficient system and support for our remote operation which has brought us into the 21st Century.” Jan Wallace. Manager for Tourism. Charleville Cosmos and Information Centre. QLD
I heard from Leon that you have 30th anniversary as a successful entrepreneur in the industry which is very impressive indeed and I can imagine that it was not an easy and simple thing to be successful in this industry for 30 years. Congratulations on your great achievement!
Moreover, I heard that you also have 30th anniversary as a very loyal Star printer user… no any other brand but only with Star for 30 years…, which is really great and it makes us very very proud to be your choice for 30 years! Star Micronics will keep our best to be your sole choice of POS printer for the next 30 years as well. Again, congratulations on your great achievement! Best regards, Toshi Suzuki / Star Micronics Japan. |
Extended stories
Generate Group prides itself on generating real value for our customers. The methods and technologies developed by Generate Group since 1994 are considered ‘essential’ for business success by our customers and their peers.
The fact that we know managers that have used our products, methods and technologies everyday for the past 20 years and insist on taking us with them when they move is a powerful testimony to our products success in their business lives.
Imitation attempts by our competitors from time to time only serves to confirm the value our customers receive. Generate Group prides itself on generating real value for our customers. The methods and technologies developed by Generate Group since 1994 are considered ‘essential’ for business success by our customers and their peers. The testimonies included here were compiled in January 2017 from original letters, emails and magazine articles held by Generate Group.
Generate Group prides itself on generating real value for our customers. The methods and technologies developed by Generate Group since 1994 are considered ‘essential’ for business success by our customers and their peers.
The fact that we know managers that have used our products, methods and technologies everyday for the past 20 years and insist on taking us with them when they move is a powerful testimony to our products success in their business lives.
Imitation attempts by our competitors from time to time only serves to confirm the value our customers receive. Generate Group prides itself on generating real value for our customers. The methods and technologies developed by Generate Group since 1994 are considered ‘essential’ for business success by our customers and their peers. The testimonies included here were compiled in January 2017 from original letters, emails and magazine articles held by Generate Group.
P.O. BOX 63 CHARLEVILLE 4470
Phone: 07 4654 7771 Fax: 07 4654 7772
Email: cosmoscentre@cosmoscentre.com
The Charleville Cosmos Centre is a unique tourist attraction and Visitors Information Centre owned and operated by Murweh Shire Council, (Local Government Authority), Charleville, Outback Queensland.
At the end of February 2016, Council decided to install Generate Point of Sales system prior to the 2016 Tourist Season. Generate Group brought this project in on a tight deadline which included installation and training for administration staff – all remotely. The POS system was rolled out just prior to Easter, the beginning of our tourist season.
One of the key benefits from the system is the ability to ticket all Observatory sessions and tours quickly and efficiently, invoice Bus & Tourist groups - all via the POS, instead of using a manual system, which took up many staff hours. Reports can quickly tell us exactly how many tickets we have sold over any given period providing valuable statistics. Daily banking is a breeze with this system which provides detailed reports of what has been sold whilst still adhering to Local Government requirements. Merchandise and cafe sales are a dream, giving us total stock control and the ability to track any stock written off.
We congratulate Generate Group on providing such an efficient system and providing technical support for our remote operation which has brought our business into the 21st century.
Please do not hesitate to contact me for further information.
Jan Wallace
Manager of Tourism Business
Charleville Cosmos and Information Centre 1 Milky Way
CHARLEVILLE QLD 4470
David Veness. General Manager, Clubs. Retired. NSW
David left a banking career travelling with the CBA to settle in western NSW and take up the position of Secretary Manager at Brewarrina RSL Club in rural NSW and then Secretary Manager of Gilgandra Services club shortly after.
“When I arrived at Gilgandra Services Club in 1998, I knew exactly what we needed to succeed. I had been introduced to (Generate Group’s) Bevlink system the previous year at a club trade show and saw in their offerings, the same level of integrity we had when I worked with the bank” said David. Substantial improvements were made in the first year with a significant net profit improvement in beverage trading and the club is still managed in the same manner today.
In 2002, David made his move to Bathurst RSL as General Manager and proceeded to implement system changes similar to those introduced at Gilgandra.
The result was significant improvement in the clubs bottom line. This led to the club being in a position to undertake major physical improvements to the club premises and allow the club to plan for the purchase of the club premises from the RSL Sub Branch. “This work was carried out without the need for borrowings due to the strong cash assets generated by the improved cash flow following the introduction of Generate Group’s technology and methods still in use at the club today. I wouldn’t try to run a club without it” said David.
David is now retired but still assists small rural clubs to generate value from essential business technologies such as Generate.
David left a banking career travelling with the CBA to settle in western NSW and take up the position of Secretary Manager at Brewarrina RSL Club in rural NSW and then Secretary Manager of Gilgandra Services club shortly after.
“When I arrived at Gilgandra Services Club in 1998, I knew exactly what we needed to succeed. I had been introduced to (Generate Group’s) Bevlink system the previous year at a club trade show and saw in their offerings, the same level of integrity we had when I worked with the bank” said David. Substantial improvements were made in the first year with a significant net profit improvement in beverage trading and the club is still managed in the same manner today.
In 2002, David made his move to Bathurst RSL as General Manager and proceeded to implement system changes similar to those introduced at Gilgandra.
The result was significant improvement in the clubs bottom line. This led to the club being in a position to undertake major physical improvements to the club premises and allow the club to plan for the purchase of the club premises from the RSL Sub Branch. “This work was carried out without the need for borrowings due to the strong cash assets generated by the improved cash flow following the introduction of Generate Group’s technology and methods still in use at the club today. I wouldn’t try to run a club without it” said David.
David is now retired but still assists small rural clubs to generate value from essential business technologies such as Generate.